From Nurse Call Systems to In-Room Entertainment
First Signal offers healthcare organizations powerful tools designed to improve patient safety and healthcare communications across the hospital. As a technology partner, we bring the best solutions to the table to help you improve patient outcomes and improve your HCAHPS scores.
Design: The First Signal team has over 35 years of experience installing nurse call systems with our healthcare customers in mind. Every facility is different and we know how to overcome your unique challenges.
Installation: Strict rules around staff and patient safety as well as privacy regulations make hospital installations particularly challenging. We have the skills and understanding of the healthcare environment to make every installation successful.
Implementation: From the design process to the final implementation phase, we ensure a high adoption of hospital technologies by making sure the right team members are engaged.
Support: We are well supported by our Nurse Call System provider, West-Com and are able to provide our customers with 24/7 support. All West-Com manufactured items come with a five-year warranty, and on-site emergency response times are guaranteed, day or night.
Training: All First Signal customers with West-Com Nurse Call Systems receive free technical training courses for the life of the system. Local facility user training is also performed and covers all shifts and departments that utilize the nurse call solution.
Consulting: Nurse call systems often integrate with other systems in the hospital. First Signal has the expertise and experience to help our customers navigate through these integrations, often saving tens of thousands of dollars in the process.