We Spend All Day Thinking About Our Customers
How can we help our customers and what information do they need to be successful? That’s the question we ask as a team every day. Below are resources we find ourselves referring back to on a regular basis.
How do consumers respond to out-of-network medical costs that come as a surprise? Click here to read the abstract on this paper and download the full study.
Does your team understand the most effective nurse communication skills and strategies. Developing these strategies is essential to creating a positive patient experience. Click here to read the full report.